Privacy Policy

    How we collect, use, and protect your personal information

    Last updated May 1, 2025

    Thank you for choosing to be part of our community at Igniiite, LLC ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

    When you visit our websites, mobile application, Facebook applications, and use our services, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our websites or apps and our services.

    This Privacy Policy applies to all information collected through our websites, mobile application, Facebook applications, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

    Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

    1. What Information Do We Collect?

    Personal information you disclose to us

    In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.

    We collect personal information that you voluntarily provide to us when registering at the Services or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or Apps or otherwise contacting us.

    The personal information that we collect depends on the context of your interactions with us and the Services or Apps, the choices you make and the products and features you use. The personal information we collect can include the following:

    Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

    Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

    Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.

    All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services or Apps.

    We automatically collect certain information when you visit, use or navigate the Services or Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Services or Apps, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies.

    Online Identifiers. We collect tools and protocols, such as IP (Internet Protocol) addresses; devices; cookie identifiers, or others such as the ones used for analytics and marketing; and other similar data.

    Information collected through our Apps

    In Short: We may collect information regarding your mobile device, push notifications, and Facebook permissions when you use our apps.

    If you use our Apps, we may also collect the following information:

    • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's contacts, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
    • Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
    • Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.
    • Facebook Permissions. We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission.

    2. How Do We Use Your Information?

    In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

    We use personal information collected via our Services or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

    We use the information we collect or receive:

    • To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
    • To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
    • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
    • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services or Apps.
    • To post testimonials. We post testimonials on our Services or Apps that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
    • Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
    • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
    • Request Feedback. We may use your information to request feedback and to contact you about your use of our Services or Apps.
    • To protect our Services. We may use your information as part of our efforts to keep our Services or Apps safe and secure (for example, for fraud monitoring and prevention).
    • To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.
    • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
    • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
    • To deliver services to the user. We may use your information to provide you with the requested service.
    • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
    • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services or Apps, products, marketing and your experience.

    3. Will Your Information Be Shared With Anyone?

    In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

    We may process or share data based on the following legal basis:

    • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
    • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
    • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities.

    More specifically, we may need to process your data or share your personal information in the following situations:

    • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
    • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
    • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

    NOTE: SMS messaging opt-in consent will not be shared with any third parties.

    4. Who Will Your Information Be Shared With?

    In Short: We only share information with the following third parties.

    • Advertising, Direct Marketing, and Lead Generation: Google AdSense and Facebook Audience Network
    • Allow Users to Connect to their Third-Party Accounts: Facebook account, Twitter account and Google account
    • Retargeting Platforms: Facebook Custom Audience, Google Ads Remarketing and Twitter Remarketing
    • Social Media Sharing and Advertising: Facebook advertising, Facebook social plugins, Google+ social plugins and Twitter advertising
    • User Account Registration and Authentication: Facebook Login, Google Sign-In and Twitter OAuth
    • Web and Mobile Analytics: Google Analytics

    NOTE: SMS messaging opt-in consent will not be shared with any third parties.

    5. Do We Use Cookies and Other Tracking Technologies?

    In Short: We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

    6. Do We Use Google Maps?

    In Short: Yes, we use Google Maps for the purpose of providing better service.

    This website, mobile application, or Facebook application uses Google Maps APIs. By using our Maps API Implementation, you agree to be bound by Google's Terms of Service.

    7. How Do We Handle Your Social Logins?

    In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

    Our Services or Apps offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public.

    We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the Services or Apps. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider.

    8. How Long Do We Keep Your Information?

    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years past the termination of the user's account.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    9. How Do We Keep Your Information Safe?

    In Short: We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services or Apps is at your own risk.

    10. Do We Collect Information From Minors?

    In Short: We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Services or Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services or Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].

    11. What Are Your Privacy Rights?

    In Short: You may review, change, or terminate your account at any time.

    If your data is subject to the European Union's General Data Protection Regulation ("GDPR") please see our Data Processing Agreement (https://igniiite.com/dpa.php). If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

    If you have questions or comments about your privacy rights, you may email us at [email protected].

    Account Information

    If you would at any time like to review or change the information in your account or terminate your account, you can:

    • Log into your account settings and update your user account.

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

    Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services or Apps.

    Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

    • Access your account settings and update preferences.

    12. Data Breach

    A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Igniiite, LLC believes you are likely to be at risk or serious harm. In the event that Igniiite, LLC becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information, Igniiite, LLC will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

    13. Controls for Do-Not-Track Features

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

    14. Do California Residents Have Specific Privacy Rights?

    In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

    California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

    If you are under 18 years of age, reside in California, and have a registered account with the Services or Apps, you have the right to request removal of unwanted data that you publicly post on the Services or Apps.

    15. Do We Make Updates to This Policy?

    In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

    We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by posting a notice of such changes or by directly sending you a notification, however it is your responsibility to periodically review this Privacy Policy to stay informed of updates.

    16. How Can You Contact Us About This Policy?

    If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at [email protected], or by post to:

    Igniiite, LLC
    Data Protection Officer
    30 N Gould St Ste R Sheridan, WY 82801

    How Can You Review, Update, or Delete the Data We Collect From You?

    Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please login to your account or contact us at [email protected].